🛠️ Hourly or Fixed-Fee Support

Expert IT support on your terms.

What's Involved

Not every business needs a full managed services contract. Some need an expert on-call for occasional issues. Others need predictable monthly coverage they can budget for. We offer both — and we'll help you figure out which model actually makes sense for your situation.

Hourly support is ideal for businesses that have occasional IT needs but don't require full-time coverage. You call when something comes up, and you pay for the time it takes to fix it. No retainer, no commitment, no inflated monthly fees for services you don't use.

Fixed-fee support is designed for businesses that want predictability — a flat monthly rate that covers day-to-day IT support, user management, and proactive monitoring. You know exactly what you're paying, and you know exactly who to call.

What's Included

  • Remote and on-site troubleshooting
  • Laptop, printer, and hardware support
  • Microsoft 365 user and account management
  • Software installation and configuration
  • Email issue diagnosis and resolution
  • Network and connectivity troubleshooting
  • Same-day or next-business-day response
  • Clear documentation of all work performed

Questions About Hourly or Fixed-Fee Support?

Every situation is different. Let's talk through yours and figure out the right approach together.

Schedule a Free Consultation